Privacy Policy

Last updated: 5 August 2024

1. Introduction

Welcome to Tū MāiaTours. We are committed to protecting your personal information and your right to privacy. This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

We collect personal information that you provide directly to us when you:

Use our contact form
Make a booking or purchase through our website
Subscribe to our newsletter
Participate in any of our surveys or promotions

The types of information we may collect include:

- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely through WooCommerce)
- Any other information you choose to provide

3. How We Use Your Information

We use your personal information for the following purposes:

- To provide and manage the services you request
- To communicate with you about your bookings or enquiries
- To send you marketing communications (if you've opted in)
- To improve our website and services
- To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

- Service providers who assist us in operating our website and conducting our business
- Legal and regulatory authorities, when required by law
- Business partners, with your consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under New Zealand's Privacy Act 2020, you have the right to:

- Access your personal information
- Correct any inaccurate information
- Request deletion of your information
- Object to the processing of your information
- Data portability

To exercise these rights, please contact us using the details provided below.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Tū MāiaTours
Email: [email protected]
Phone: +64 0275 428 163